Cookie Policy

Last Updated: January 21, 2026

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies help websites remember your preferences, improve functionality, and provide analytics about how the site is used.

2. How We Use Cookies

LuxSign uses cookies and similar tracking technologies to operate and improve our Service. We use strictly necessary cookies without consent as they are essential for the Service to function. For non-essential cookies (analytics, functionality), we will request your consent through our cookie consent banner before placing them on your device.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the Service to function properly. They enable core functionality such as security, authentication, and access to secure areas. The Service cannot function properly without these cookies, and they cannot be disabled.

Examples:

  • Authentication cookies (to keep you logged in)
  • Session management cookies
  • Security cookies (to detect authentication abuse, prevent fraud)

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our Service, such as which pages are visited most often and if users receive error messages. This helps us improve the Service's performance and user experience.

Examples:

  • Page view tracking
  • Error logging
  • Performance metrics
  • Usage statistics

3.3 Functionality Cookies

These cookies allow the Service to remember choices you make (such as language preferences or display settings) and provide enhanced, personalized features.

Examples:

  • Language preferences
  • User interface preferences
  • Recently viewed documents

4. Third-Party Cookies

We may use third-party service providers who set cookies on our Service to provide functionality or analytics. These third parties include:

  • Authentication Providers: For secure user authentication
  • Payment Processors: For handling subscription payments
  • Analytics Services: For understanding Service usage (if applicable)

These third parties have their own privacy policies and cookie policies. We do not control their cookies and recommend reviewing their policies.

5. How Long Do Cookies Last?

Cookies can be either:

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until you delete them

We use both session and persistent cookies. Persistent cookies typically expire after varying periods depending on their purpose, ranging from a few days to several months.

6. Managing Cookies

You can control and manage cookies in several ways:

6.1 Browser Settings

Most browsers allow you to view, manage, and delete cookies through their settings. You can typically:

  • See what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies
  • Delete all cookies when you close your browser

Note: Blocking or deleting cookies may affect the functionality of the Service. Some features may not work properly or at all if cookies are disabled.

6.2 Browser-Specific Instructions

For instructions on managing cookies in specific browsers:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Privacy, search, and services → Cookies and site permissions

7. Do Not Track (DNT)

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how to respond to DNT signals. LuxSign does not currently respond to DNT signals.

8. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies such as:

  • Local Storage: To store data locally in your browser
  • Session Storage: To store temporary session data
  • Log Files: To record server activity and diagnose technical issues

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Cookie Policy periodically.

10. Your Consent

We will ask for your consent before placing non-essential cookies on your device through our cookie consent banner. You can withdraw your consent at any time by adjusting your cookie preferences or browser settings. Strictly necessary cookies do not require consent as they are essential for the Service to function.

11. More Information

For more information about how we handle your personal data, please see our Privacy Policy and GDPR Compliance page.

12. Contact Us

If you have questions about this Cookie Policy or our use of cookies, contact us at:

Email: support@luxsign.lu
General Inquiries: contact@luxsign.lu